Monday, November 28, 2011

Business Process Modelling

I was fortunate enough to have been chosen by our top management to attend the training programme conducted by our italian colleagues from group head quarters for business process mapping using a specialized high end software application called MEGA. This tool enabled us to map the Maintenance process in our indian subsidiary. Our team went on to develop the context diagram and all descriptive word documents for explaining the work flow of the indian maintenance process and all the subprocesses that are involved in it, we have identified the following subprocesses under the maintenance activity:

  1. Maintenance Planning
  2. Maintenance Scheduling
  3. Maintenance Execution
  4. Subcontractor Management
  5. Performance evaluation
These subprocesses hold good for maintenance activities done in all our indian subsidiary's cement plants as well as grinding units. The ultimate aim of making this work is to let our top management compare and do the GAP analysis between the various subsidiaries maintenance processes and subprocesses, if during the GAP analysis the company's subsidiary in one country is found to follow a better, effiecient and cost effective strategy, then we can propose to subsidiaries in other countries to follow the same.
Business process modelling is a niche field and comes under the broader spectrum of corporate governance. It helps companies to build a corpus of knowledge of their existing business processes(Production, Maintenance, Sales, Procurement, HR etc..) and helps to optimize the way in which the whole company itself is operated, From the context diagram we can identify clearly the interaction between different elements that make up the business process. More than just documentation work it helps companies to stream line their operations in a much better way and to have an upper hand over their competitors. This is strictly an intellectual property belonging to the company alone and is issued only after endorsement by top management.

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